Frequently Asked Questions

How often should you rotate gel packs?

You will need to rotate them out after each inning behind the plate.

How long does gel pack stay cold?

Gel packs will stay cold for 20 minutes.

Why doesn’t Cool-Catcher have the NOCSAE certification sticker?

NOCSAE does not have a category for add-on equipment. Since the Cool-Catcher is not eligible for NOCSAE certification on its own, we had a NOCSAE certified laboratory test the Cool-Catcher according to the protocols to ensure that the addition of the Cool-Catcher did not affect the helmet’s ability to pass the NOCSAE standard; the catcher’s mask tested passed the requirements for re-certification. These hockey style mask included a model from Easton and All Star